Find a Contractor

How to Use the Contractor Search Tool

In the first field, select the type of efficiency upgrade you are interested in. Search results will show contractors that have been verified to offer that service.
In the second field, begin typing your address or the city/community that your home is located in. The field will begin to auto-populate options as you type – click on the accurate address/name from the auto-populated list.
Search results will automatically appear on the screen after selecting your address/city/community; scroll down to view the list. Search results are listed in a randomized order.
An optional filters section will appear. Click on the check boxes to filter the search results. Greyed-out check boxes indicate that the filters do not apply to your search results.
To modify your search or complete a new search, simply edit your selections in the first two fields; the search results will repopulate, and the filters will reset.

Do I need to hire a contractor from this search tool to access rebates?

Maybe, it depends on the rebate(s) you want to apply for. The program providers listed below require you to hire a contractor from this search tool (i.e., an HPCN member) to be eligible for the rebates listed.

Rebate programs that are not listed below do not require you to hire a contractor from the search tool, for example, the federal Greener Homes Initiative.

How do I find a contractor’s membership number for my rebate application?

Members of the HPCN do not have membership numbers. Rebate programs that require you to hire an HPCN member will not ask for a membership number; when you apply for their rebates, you will be able to select the HPCN member you hired from a list.

If you are applying to a rebate program and they are asking for a membership number, for example, the federal Greener Homes Initiative, this is not referring to HPCN contractors as it is not currently mandatory to hire an HPCN member to access that rebate program.

What to expect from HPCN contractors

HPCN contractors have completed best practices and rebate program training, committed to ethical business practices, and are subject to ongoing quality assurance measures. Learn more about contractor requirements to participate in the HPCN.

Important information: This directory is for informational purposes only. The contractors listed on this directory are independent contractors and not affiliated with or employees of the Home Performance Stakeholder Council (HPSC) or its partners in any way. The contractors listed on this directory meet the limited criteria of the HPCN as described here. The HPSC and its partners do not endorse the quality of work provided by a HPCN contractor or guarantee any of their services. It is your responsibility to interview and select a contractor that meets your needs.

HPCN Program Partners

To access home-upgrade rebates or incentives from many government and utility programs in the province, it is mandatory to hire an HPCN contractor. In cases where programs do not require the use of an HPCN contractor, it is still strongly recommended.

Click on the links below to learn more about programs that require HPCN contractors:

Program Administrator	Program Name and Website	Rebate Type
	CleanBC Better Homes Energy Savings Program	• Windows • Heat Pumps • Insulation
	CleanBC Better Homes and Home Renovation Rebates	• Heat Pumps • Insulation
	Home Renovation Rebate Program	• Heat Pumps • Insulation
	Home Renovation Rebate Program	• Heat Pumps • Insulation
	FortisBC Dual Fuel Heating System Rebate	• Duel Fuel Systems
	FortisBC Income Qualified Rebate Program	• Heat Pumps • Insulation
	Home Heating System Tune Up and Smart Thermostat Program	• Furnace or boiler tune-ups • Smart thermostat installations

CleanBC Better Homes Income-Qualified Offer
Rebate Type: Windows, Heat Pumps, Insulation

CleanBC Better Homes and Home Renovation Rebates
Rebate Type: Heat Pumps, Insulation

Home Renovation Rebate Program
Rebate Type: Heat Pumps, Insulation

FortisBC Income Qualified Rebate Program
Rebate Type: Heat Pumps, Insulation

Are you a contractor interested in joining the HPCN? Click herefor more information.

Contractor Feedback

To provide comments on your experience with an HPCN contractor, fill out the Feedback Form below.

How we can help

Providing feedback on your experience with an HPCN contractor helps our organization manage their membership. Complaints will be investigated to determine if contractors are producing quality workmanship and maintaining a high standard of business practices. Our investigation may result in contractors needing to recomplete membership requirements or being removed from the search tool.

The HPSC may need to reference your specific feedback/project when speaking with the contractor as part of their investigation process. Note: The HPSC will not share your contact information with anyone without your explicit consent and will make reasonable efforts to avoid disclosing your identity to the contractor unless absolutely necessary.

What we are unable to help with

It is important to note that the Home Performance Stakeholder Council (HPSC) does not have the authority to settle a dispute, or to impose a settlement, and it does not have the authority to act as an arbitrator in a complaint. While your report may be valid, it could fall outside of the HPSC’s jurisdiction. Unfortunately, we are not able to provide support for specific project or contract issues.

Additional support may be available at the following resources:

If you have submitted for a rebate, or are planning to submit for one, contact the appropriate rebate program administrator:

BC Hydro, CleanBC, or FortisBC: ask@betterhomesbc.ca or 1-844-881-9790
Pacific Northern Gas: savingenergy@png.ca or 1-800-667-2297
Canada Greener Homes: canadagreenerhomesgrant-subventionmaisonsvertes@nrcan-rncan.gc.ca or 1-833-674-8282

Contact Consumer Protection BC
Contact the Better Business Bureau

First Name

Last Name

Email Address

Phone Number

Name of the contracting company that your feedback pertains to

Installer name (if known)

Have you hired the company for your project? Have you hired the company for your project? Yes, and they completed the job Yes, but they have not finished the job yet No, but I plan to No, I will not be hiring them

What type of project did you contact the company to discuss/hire them to do? What type of project did you contact the company to discuss/hire them to do? Heating, cooling, and/or ventilation Insulation Windows and doors

Share your feedback. Please be as detailed as possible

Upload any documents, photos, or screenshots pertaining to your project/feedback. E.g. quote, contract, invoice, emails, text messages, photos of the work, etc. Reminder: The HPSC will use attachments submitted here to help determine if HPCN contractors are producing quality workmanship and maintaining a high standard of business practices. The HPSC is not able to assist with project remediation; see the How we can help section for information. File InputNo Files ChosenAccepted file types: jpg, jpeg, jpe, png, ico, wax. Max. file size: 5 MB

The following are required: The following are required: I agree to the Privacy Policy I understand that the HPSC may need to reference my specific feedback/project when speaking with the contractor as part of their investigation process. Note: The HPSC will not share your contact information with anyone without your explicit consent and will make reasonable efforts to avoid disclosing your identity to the contractor unless absolutely necessary.

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